Mechoz Lab
中文
Pre-launchThe store and repair bookings are not open yet. We are not taking orders, bookings or payments; prices shown are for reference only.

Mail-in repair

Robot broken?
Send it to people who get it.

Robot vacuums, servos, desktop robotic arms, quadrupeds and drones. We diagnose first and quote before any work; if you decide not to repair, you only pay the diagnosis fee. Repaired parts come with a 30-day warranty.

See prices How it works
  • Diagnosis before quote
  • Only a diagnosis fee if you don't repair
  • Free return shipping
A robot vacuum with its shell removed, under repairAI illustration

Devices we repair

Not on the list? Tell us the model and the symptoms — you can still ask first.

Repair process

Every step is photographed, and we keep you posted.

    Reference prices

    Reference prices for common faults. The final price follows the diagnosis report, and we only repair after you confirm.

    DeviceRepairPriceTime

    Prices include diagnosis and labor. Drive wheel and main brush motor repairs include standard parts; other parts are extra. Return shipping after repair is on us.

    Book online

    Bookings are not open yet

    Once open, the process is: fill in the model and fault online, support confirms the repair plan and shipping address, then you ship the device. You can prepare the following in advance.

    • Record a video of the faultIt helps us pinpoint the problem fastest
    • Pack the device wellUse the original box or foam padding; pack lithium batteries separately
    • Clear personal dataUnlink the app account, or tell us what data to keep
    • Under warranty? Go to the manufacturer firstThird-party repairs may void the official warranty

    Bookings are not open yet

    The repair service is still being prepared. We're not taking bookings, so please don't ship any devices yet. The booking form will appear here once we open, and we'll announce it on X.

    See prices

    Repair guides

    How to troubleshoot common faults, with references listed at the end.

    More guides
    Repair guides

    Swollen Lithium Battery? How to Spot It, Handle It and Recycle It

    Lithium batteries in robot vacuums, drones and RC toys can swell with age. How to tell, what to do first, what never to do, and how to recycle safely — with sources at the end.
    Repair guides

    Robot Vacuum Can't Find Its Dock? Troubleshoot in This Order

    Most docking failures come down to dock placement, the starting position, sensors or the charging contacts. Based on Roborock and ECOVACS official help docs, here's a troubleshooting order from easiest to hardest.
    Repair guides

    Troubleshooting Servo Jitter: 6 Checkpoints from Power to Mechanics

    Servo buzzing, twitching back and forth, or resetting your board whenever it moves? Based on tutorials from Arduino, SparkFun and Adafruit, check power, common ground, capacitors, signal, load and internal parts — in that order.

    FAQ

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